Services > Whistleblower Systems > Benefits
Fulcrum’s Whistleblower Solution is more complete that what others offer, and includes the following:
The Best Collection Mechanism
- Professional forensic accountants handle every complaint. Supervisors with up to 30 years experience are immediately available for complaint intake of more serious matters.
- Complete and customized information is collected based on the nature of the specific complaint. This ensures that the real cost of the complaint (investigation and resolution) is minimized.
- Complaint intake includes supporting documents that allow more rapid investigation and resolution of the complaint, as well as help spot frivolous, fake or fraudulent complaints by troublemakers.
- Complaints are accepted by every normal means of business communication, including phone, website, email, and fax.
- Available 24/7.
- Immediate access to translation for other languages.
- System is universally available to employees, former employees, suppliers, family members, and others. Fulcrum’s system does not require a PIN or code before a complaint can be made. Such systems are not compliant.
Complete Independence and Confidentiality
- Confidentiality and anonymity of complainants is protected throughout the process.
- Entire system is independently maintained and monitored by Fulcrum.
- To help ensure efficient and complete resolution, follow-up contact information for the complainant is obtained and independently safeguarded whenever feasible. Fulcrum avoids the dangerous use of automated feedback mechanisms to complainers. These run the risk of providing confidential company information to others besides the complainant, and can compromise the company’s legal response.
- Each complaint receives immediate attention and reporting. Reporting is to the group within your organization responsible for that particular type of complaint, and is customized for each client.
- Quarterly summary reports ensure that prior reporting of complaints has been thorough and nothing “falls through the cracks.”
- All complaints are permanently recorded in Fulcrum’s database. This storage has redundant and encrypted backups.
- Reporting to your organization is reviewed for potential conflicts of interest within your organization before submission. Fulcrum does not use automatic computer-generated reports that might be sent to someone within your organization that is the subject of the complaint. Such systems are not compliant.
- Fully compliant with Sarbanes-Oxley Section 301(4).
- No set-up fees or minimum contract terms.
- $800 minimum annual charge for organizations of all sizes. Additional costs occur only if actual complaints received require time above the minimum cost.
- Rapid set-up and installation is completely handled by Fulcrum. No investment, hardware, software or other effort is required by our clients.
- Standard employee communication materials available at no cost. Customized employee communication materials (content, company contacts, logos, etc.) available at minimal additional charge.
- Advice is available regarding complaint resolution based on the specifics of each complaint.
- Entire process can be customized if needed.